Whilst we wish to make The Santa Express as inclusive as possible, there is some information which you should be aware of, to ensure you are prepared, and have a great experience:

If any of your guests are neurodivergent or struggle with crowds, we highly recommend the VIP tickets as these carriages hold a smaller number of people, have more spacious seating and guests here receive priority boarding and parking.

Our Santa Express experience involves actors with microphones, loud noises and music. Those who struggle with loud noises, may wish to bring some ear defenders to lessen the noise.

There may be flashing, so those who are epileptic or light sensitive should take this into account. The carriage interior items are illuminated with sparkling / flashing lights. For those with young children, fragility with walking / accessibility or disabled guests. Please see our more detailed Is this event Accessible FAQ.