We have three different ticket types:

Standard Tickets : Everyone receives a Hot Chocolate drink together with a sweet treat. Children will receive a surprise gift. Whilst there are 4 tables in this section, all other seats are airline type seats.

Premium includes: as standard package above families will receive one souvenir as a memento of their trip  – Note: guests are guaranteed a seat with a table.

VIP includes: same, as Premium package above – Note: VIP guests receive priority parking and boarding, you are guaranteed to be at a table and the carriage has a more luxuriously festive decoration. Each VIP party also receives a longer time to spend with Santa.

2s and under go free on an adults knee – you must book this free ticket. Your infant will be sat on your knee, but does get a small gift suitable for an infant. If your 2 year old is big enough or you would like them to have a seat you must book the child 3-8 ticket instead, which is not free. Our staff reserve the right to refuse admission on the evening to an infant who looks bigger than 2 years old, on a free ticket.

Discounted Carers tickets are available in standard only, 1 per booking.

We ask that you book any assistance dogs a free ticket also.

Wheelchair users should book a wheelchair ticket, which alerts us to the need for the ramp to board the train on the evening.

All tickets include a standard car park space and the items detailed in the specific ticket type package.